Overstock.com Shopping Review

Great Deals Online at Overstock.com

I have been very satisfied shopping at Overstock.com, and I will share my experiences. However, you don't have to just take my word for it.

You can check consumer ratings at these 2 great seller rating sites:

1. www.resellerratings.com

and

2. www.bizrate.com

Each shopping experience may vary especially with consumer electronics. I cannot comment on purchasing consumer electronics online because that is the one thing I feel I need to see, touch, and speak to a live person before purchasing ( or at least have the option of going to a brick and mortar store as well as purchasing online). That's just me. My husband on the other hand, is an online electronics and computer consumer extraordinaire. I will have him share his expertise in another article!

Other than that, I buy almost anything else online. I have shopped at Overstock in the following main categories: furniture, home decor, bedding, sports, books, and toys.

The bedding dept I use to supplement my online stores. The quality and selection of the bedding is excellent. They do not have shabby stuff! There are many styles of quilts and comforters with prices close to wholesale, or at least my wholesale. There have been times I needed to fill a customer order and the manufacturer is out of stock.

Overstock has come to my rescue having the same bedding item for just a few dollars over my wholesale buying price. I understand that overstock purchases overstock and therefore can afford to offer low prices. I have to swallow my pride to make purchases like that since Overstock is also my competitor! I have also purchased sheets and other bedding for personal use.

In the furniture department I have used overstock for an entertainment center, Adirondack chairs, dining room buffet cabinet, dining chairs, and even a birdbath. I did not realize how much I had purchased from them until I decided to write this article! The best buy was my order for 4 Big Wheels I purchased for my kids last spring. 4 Big Wheels, around $20 each with discount coupon of 10% and free shipping.

Overstock pricing on the books is great and shipping time is reasonable. Speaking of shipping, shipping times do vary. If you are in a rush then go somewhere to pay expedited shipping. For me, it is worth the wait for a good deal online. The wait is never that long really. I have never needed anything quickly. The flat rate is only $2.95. Yes, there are extra shipping charges for oversize items. The extra shipping charge is not excessive. You can test that yourself by entering the weight and dimensions into a UPS calculator online and see how much it really costs to move giant heavy boxes around the country.

I think the only shipping problems that may arise will be around the holidays when every other retailer online experiences similar delays. My only suggestion there is shop early.

You can also find a good coupon online 5% or 10% off. They also run free shipping or $1 shipping specials. Once you get on Overstock's mailing list, you will get the coupons automatically. They are very good about not assaulting you with nuisance emails like some other stores.

Overstock now also offers a Best Price Guarantee which they do honor unlike some stores. You can visit their site for more details on this program.

Customer Service: Much much better than most customer service centers online, really! I have had a problem with a broken item needing parts. On that occasion, the customer service representative that helped me even took my cell phone number and called my back 3 times until the issue was resolved. Remember you are dealing with people on the other end of the phone, just like you. If you are nice they will almost always be nice in return.

I have also used their online chat pop-up help to ask questions during a purchase. Their customer service chat representatives are friendly and responsive. They are not experts in anyway on a particular camera or other item you are interested in purchasing. You have to save those questions for the manufacturers.

I believe once you try Overstock, you will be pleased. I am willing to write this article about Overstock and I am just a customer too. I think I will give their affiliate partnership a try. I have certainly purchased enough personally to feel confident enough to resell and market their website and products.

If you are looking to be thrifty online, pay Overstock.com a visit!

Great Deals Online at Overstock.com